Great Clips has rapidly grown into North America’s largest salon franchisor. Large franchisors like Great Clips have unique, core processes that are critical to success. By adopting the Metastorm Business Process Management (BPM) software for its critical franchise relationship management processes, Great Clips has been able to standardize its processes and dramatically improve efficiency and productivity in this core area of its business. Learn more at http://www.metastorm.com/customers/.